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Manually Creating a New Account in iPhone Mail

Use these instructions only if you have not synced your mail settings.

1. Connect your device to the internet.
2. Select Settings on the home screen:

   

3. Select Mail, Contacts, Calendars to start iPhone Mail:

   

4. Touch Add Account, select Other:

   

5. Page with account information fields appears:

   Fill out the information fields as follows:

   Account information
   

   • Name: Enter your full name as you would like it to appear on the messages that you send.
   • Address: Enter your full email address (eg support@redalto.com)
   • Description: Name your account after your email "support@".

   

   Afterwards select IMAP

   

   Incoming Mail Server
   

   • Host Name: mail.redalto.com
   • User Name: your FULL email address
   • Password: your account password

   

   Outgoing Mail Server (SMTP)
   

   • Host Name: ISP mail server (see Outgoing Mail Server of Major Australian ISP's)
   • User Name: ISP account name
   • Password: ISP account password

   

6. Touch Save button. Your account will be verified and you will be returned to the Mail settings screen.
7. Choose the newly created account from the account list and touch Advanced to configure/verify additional settings.

 

UnPop an Existing Account

A common occurrence for people doing their own configuration is to identify the incoming mail server as a POP server rather than IMAP.

iPhone Mail has its default settings set for POP mail which means that the iPhone will remove the messages from the server and put them only in your phones memory. To get those messages back to the server, perform the following steps:

1. Start iPhone Mail.
2. Remove the POP account ( Settings -> Mail -> select the POP account, touch Remove),
3. Create a New Account in iPhone Mail (using IMAP, as described above).
4. Go to the Inbox that contains the messages (should be the top folder) and drag the messages you need to the IMAP account inbox.
5. When all the messages have been moved, connect to Webmail (via browser or other desktop client) to verify that the email has been copied to your account.
6. You can now safely delete the messages from the iPhone Mail local Inbox.

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